Privacy Policy

MIRAMOUR EVENTS — PRIVACY POLICY

Last Updated: [Insert Date]

1. Introduction

Welcome to Miramour Events (“Company,” “we,” “us,” or “our”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [miramour.com], use our contact forms, or engage our services.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

We value your trust and are committed to protecting your information. We never sell or trade your personal data to third parties.

2. Information We Collect

We may collect the following personal information directly from you:

• Identity Information: Name, phone number, email address.
  
  
• Event Information: Wedding or event date, venue name and location, number of guests, vendor details, and services you are interested in.
  
  
• Inquiry Details: Any additional information you choose to provide through our contact forms.
  
  
• Technical Information: Automatically collected through cookies or analytics tools (such as Google Analytics and Meta Ads), including IP address, browser type, time zone, and pages visited.
  
  

3. How We Collect Information

We collect information in several ways:

• When you fill out a form on our website (e.g., inquiry, contact, or lead magnet).
  
  
• When you communicate with us by phone, email, or social media.
  
  
• Automatically, through cookies or analytics software to improve website performance and user experience.
  
  
• Through marketing platforms such as MailerLite, Meta Ads, and Google Analytics.

4. How We Use Your Information

Your information is collected and used for the following purposes:

• To respond to inquiries and provide event-planning services.
  
  
• To send updates, newsletters, and marketing materials (if you opt-in).
  
  
• To personalize your experience and improve our website and services.
  
  
• To coordinate with vendors, venues, and suppliers for booked events.
  
  
• To comply with legal obligations or respond to lawful requests.
  
  

5. How We Share Your Information

We may share limited personal information only as necessary to complete your booking or event coordination, including:

• Trusted vendors and suppliers (e.g., florists, photographers, venues) to facilitate services.
  
  
• Technology partners such as Bonsai (payment processing), Freshsales (CRM), MailerLite (email marketing), and Zapier (data integrations).
  
  
• Analytics providers such as Google Analytics and Meta Ads.

• To send updates, newsletters, marketing materials, and SMS communications (if you opt-in). SMS opt-in data will never be shared with third parties.

• Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
  
  

We do not sell, rent, or trade your personal data to third parties.

6. Data Retention

We retain client and inquiry data indefinitely, unless you request deletion, to assist with future events or inquiries.

You can request data removal at any time by emailing us at maren@miramour.com.

7. Cookies and Tracking

Our website uses cookies and similar technologies for analytics, advertising, and functionality.
You can control or disable cookies through your browser settings.

We use:

• Google Analytics for performance tracking.
  
  
• Meta Ads cookies for targeted advertising.
  
  

8. International Visitors (GDPR Compliance)

If you are accessing our website from the European Economic Area (EEA), the United Kingdom, or other regions with data protection laws, you have the right to:

• Access, correct, or delete your personal data.
  
  
• Object to or restrict processing.
  
  
• Withdraw consent for marketing at any time.
  
  

To exercise these rights, contact us at maren@miramour.com.

9. Data Security

We use administrative, technical, and physical safeguards to protect your personal data.
However, no online transmission or storage system is 100% secure. We cannot guarantee absolute security, but we continuously monitor and update our systems for protection.

10. Payments

All payments are processed securely through Bonsai.
Miramour Events does not store or have access to your credit card or banking information.

11. Links to Other Websites

Our website may include links to social media or preferred vendor websites.
We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their policies before providing personal information.

12. Children’s Privacy

Our services are designed for adults. We do not knowingly collect information from children under 16.
Adults may book events that include minors (e.g., birthday parties), but any data collected is from the adult event organizer only.

13. Your Rights and Choices

You may:

• Opt out of marketing emails by clicking “Unsubscribe” at the bottom of our emails.
  
  
• Request access to, correction, or deletion of your data by emailing maren@miramour.com.
  
  

14. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will always reflect the latest version. This policy is subject to change at any time. The signed service agreement between the Client and Miramour Events, LLC shall govern all services.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Miramour Events
📧 maren@miramour.com